The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 4 - 8 weeks
- Europe : 3 - 5 business days
- Australia, New Zealand and Oceania : 4 - 8 weeks
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 6 hours of purchase
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
Our curtains are so designed, that we can change the length for any length You need. We can also made the curtains narrower on top, but we can not make it wider.
Please note, that You should wash all additional decorations (flowers or pompoms) with hand.
Linen curtains shrink after first wash 3-4%, Pay attention when selecting the length.
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